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SHIPPING, RETURNS, AND EXCHANGES

SHIPPING

Currently, Lone Star Apparel only ships and intends to serve customers located in the United States. Return and exchange service is available to all customers.* Please note that in some cases, such service may have to be requested.

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**[Find information/terms and conditions in the sections below.]

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Fulfillment:

The fulfillment location for all products sold on this and affiliated websites/services is located in Houston, Texas. Typicly, the average order takes approximately 1-3 days to process, where orders are then handled by the United States Postal Service, which may take as little as 1 or up to 3 days through Priority Mail.  (Click the Link to see more information about how packages are handled, insured, and processed by USPS.)

Other Shipping Methods and Custom Products (e.g. for tumblers):

Because customized products are not able to be mass producted and placed in inventory, custom orders can take significantly longer than regular catalog products. The estimated production time is about 4-7 days and shipping can take an additonal 2-4 days, although in some cases, lead time is as low as 1-2 business days.

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NOTE: TIMES MAY VARY BASED ON NATIONAL HOLIDAYS, WEATHER, AND UNEXPECTED DELAYS​​​​​​

RETURNS

It's recommended that you read this section if your would like to make a return

Eligibility Requirements: 

Before you make a return, there are a few things you might want to check before starting the process to avoid return rejections and confusion.

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For your return to be processed, the following conditions need to be met:

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  • Your item(s) are in unused, sellable condition. This means that the items look brand new and have no defects that occurred after the time of delivery.

  • All product packaging and tags are still with the package, even if they are not still attached.

  • You still have the included return label from 

CONTACT

For more infromation about the shipping process, fufilment, quality of products, etc., please contact Lone Star Apparel at lonestarapparel24@gmail.com or use the form below. We try 

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